Announcements ✨

Employee Net Promoter Score (eNPS) is the workplace equivalent of the ‘Would you recommend us?’ question companies use for customers - but this time, it's about your employees. It measures how likely your team is to recommend your company as a great place to work. Why Does eNPS Matter? A strong eNPS score is a pulse check on employee engagement, loyalty, and culture. A high score means your people are engaged, motivated, and likely to stick around. A low one? Well, that’s a red flag waving furiously. What Does ‘Good’ Look Like? Below 0 = Time to dig deeper—something’s off, and people might be heading for the exit. 0-30: Considered a "good" score, but with room for improvement, indicating a balanced mix of promoters and detractors. 30-70: Generally considered a healthy range, signifying a good number of promoters and satisfied employees. Above 70: Represents an exceptional level of employee engagement and loyalty 📊 At eeda™, we track eNPS quarterly, making it easy for businesses to spot trends, take action, and keep employees happy. Because what’s the point of asking for feedback if you don’t use it? Want to know your score? Let’s chat.

In the ever-evolving business landscape, one principle remains constant: a happy, engaged workforce drives success. But how do you gauge employee satisfaction and engagement effectively? Enter anonymous feedback- a tool that has become indispensable for forward-thinking organisations. Why Anonymous Feedback Matters Authenticity in Responses: Employees often hesitate to share their genuine opinions out of fear of repercussions. By keeping feedback anonymous, businesses remove this barrier, enabling employees to express themselves honestly. This authenticity leads to actionable insights that might otherwise remain hidden. Encouraging Constructive Criticism: Constructive criticism is crucial for growth, but it can be challenging to deliver directly. Anonymous channels encourage employees to highlight areas needing improvement without the discomfort of personal confrontation. Uncovering Hidden Issues: Sometimes, problems simmer beneath the surface, unnoticed by management. Anonymous feedback can spotlight these issues, whether they’re related to workplace culture, team dynamics, or operational inefficiencies. The Benefits for Businesses Improved Employee Engagement: When employees feel heard, they’re more likely to stay engaged and motivated. Anonymous feedback demonstrates that a company values their opinions and is committed to improvement. Better Decision-Making: Data-driven decisions are the backbone of successful businesses. Anonymous feedback provides a wealth of information that helps leaders make informed choices about policies, processes, and priorities. Strengthened Trust and Transparency: By soliciting anonymous feedback, organisations signal their willingness to listen and act. This builds trust, encouraging an open and collaborative culture. Boosted Retention Rates: Employees who feel valued and heard are less likely to seek opportunities elsewhere. Regular feedback loops can help identify and address dissatisfaction before it leads to turnover. Best Practices for Gathering Anonymous Feedback Choose the Right Tools: Invest in platforms that guarantee anonymity while providing robust analytics. Tools like eeda™ excel in gamifying feedback collection, making the process frequent, engaging and insightful. Ask the Right Questions: Tailor your questions to elicit meaningful responses. Balance open-ended questions with specific prompts to cover a broad range of topics. Act on Feedback: Collecting feedback is only half the battle. Demonstrating a commitment to action shows employees that their input makes a difference. Communicate Regularly: Share the outcomes of feedback sessions and the steps being taken to address concerns. This transparency reinforces trust and encourages ongoing participation. A Case for Consistency Anonymous feedback isn’t a one-off exercise; it’s a continuous process. Regular check-ins ensure that businesses stay attuned to their workforce’s evolving needs and sentiments - consistency is key. The Bottom Line In today’s competitive environment, businesses that listen to their employees are the ones that thrive. Anonymous feedback is a strategy for empowerment, innovation, and long-term success. By giving employees a voice and acting on their insights, companies can unlock a treasure trove of potential - for their people and their profits.

Quiet quitting refers to employees fulfilling their basic job responsibilities without going above and beyond. While they remain physically present, their engagement and discretionary effort are minimal, and the ripple effects on productivity, culture, and the bottom line are significant. McKinsey estimates that 20-40% of an organisation’s workforce could be quiet quitters, costing median S&P 500 companies around $282 million annually in lost productivity and increased attrition. Beyond financial losses, disengagement spreads within teams, lowering morale and creating a cycle of reduced commitment. Tackling Quiet Quitting Organisations can address quiet quitting by making employees feel heard and valued: Encourage Employees to Speak Up: Actively listening to employees and acting on their feedback not only builds trust but also improves productivity and operational efficiency. Communicate the Company's Purpose: When employees connect with the mission and values of the organisation, they’re more motivated and aligned with its goals. Recognise and Reward Employees: Acknowledging contributions, no matter how small, helps employees feel valued and part of the team. By addressing the root causes of disengagement, organisations can reverse the effects of quiet quitting and build a more connected, productive workforce. Ready to reduce 'quiet quitting' in your organisation? Book a call with the eeda™ team today! 🎉

Gen Z, currently aged 10-25, will make up 35% of the workforce by 2033. The big question is: how do we bridge the gap between traditional workplace structures and this emerging generation? While we don’t have all the answers, our research gives insight into what Gen Z is looking for. Navigating the New Normal 📍 This generation grew up ordering food, booking holidays, and even finding love with a swipe on their phone. Yet, many corporate environments still offer outdated systems and rigid schedules. Look at apps like TikTok, Snapchat, and Duolingo—thriving by using "surprise and delight" moments that keep Gen Z engaged. Workplaces should take note: companies that embrace flexibility and spontaneity are the ones attracting and retaining this generation. Gen Z’s Secret Language 💅 As early adopters of texting, Gen Z developed their own shorthand for quick, non-verbal communication—emojis, slang, memes. Ever gotten a skull emoji and wondered if it was about death? Nope, they were laughing to death 💀. Their communication is fast and flexible. Corporate jargon? Outdated terms? Gen Z will mock it in a heartbeat. Companies must adapt or struggle to connect meaningfully. Trendsetters or Rebels? 🚀 Gen Z values innovation, social consciousness, and digital fluency. They’re not just after jobs; they want experiences that align with personal values—personalized, sustainable, and gamified. They want to see their work’s impact and connect to a bigger purpose. Transparency Is Key 🔍 60% of Gen Z say they don’t trust most people. If they spot insincerity in workplace practices, they won’t overlook it. To win them over, transparency is essential. Companies must build genuine connections and provide spaces where their voices are valued. Gen Z: Redesigning the Workplace Gen Z isn’t just another cog in the machine—they’re setting new standards for the workplace. Adapt, listen, and create environments where they can thrive. If your company isn’t flexible or responsive, they’ll quickly find one that is. The Gen Z Turnover Trend 🛞 The data is clear: 77% of Gen Z employees are ready to leave their current employer, while only 23% feel committed. Traditional retention strategies aren’t enough anymore. To retain Gen Z talent, companies must evolve—creating roles and cultures that are adaptable, purpose-driven, and tech-integrated. Maybe it’s time to rethink how you engage with your teams and listen more closely.

Did you know that regular exercise can boost productivity by up to 21%? 💪 Whether it's a quick walk or a full workout, moving your body helps sharpen your focus, reduce stress, and energise your day. Let's get moving and make the most of today!